The Platinum Promise –

There when you need us, there when it counts

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The Platinum Service Difference 

Platinum Service Group provides one of the largest service catalogs in the industry. Our pledge is to establish lasting trusted relationships with every client by exceeding project expectations and maintaining superior performance in every task we perform. Whether a client is in need of cleaning services, new flooring, a complete rebuild after a natural disaster, or new commercial buildout our mission is this …


The Platinum Promise – There When You Need Us. There When it Counts.

House Kitchen — DFW, TX — Platinum Service Group

24 HR Emergency Service

  • Structural Stabilization & Board-Up
  • Water Extraction & Structural Drying
  • Tree Removal
  • Fire/Smoke Damage Repairs
  • Wind Damage Repairs
  • Contents Cleaning & Pack-Outs
  • Temporary Restoring of Power
  • National Disaster Relief

Residential

At Platinum we pride ourselves on building lifelong relationships with our clients. Meeting your flooring and restoration needs is our priority. For these reasons we offer:

  • Maintenance Programs
  • Platinum’s Referral Program
  • Community Outreach Programs

Commercial

Whether maintaining or restoring the appearance of your facility, Platinum has the resources to meet all your needs:

  • Extended Hours
  • Competitive Rates
  • Pre-Disaster Planning

Property Managers

We recognize your needs are unique. At Platinum we offer the follow services:

  • Special PM Rates
  • Remodeling and Repair
  • Restoration- Foundation to Roofing
  • Floor Installation- Carpet, Wood, Tile
  • Complete Make Ready Services
  • All Floor Surface Cleaning and Repair

Insurance Adjusters

Through our years of experience in disaster relief we are able to assist in claims through loss estimation and claims management:

  • Quick Response
  • Detailed estimates
  • Site surveys Service
  • Integrated Scheduling
  • Up to date notification on status

Why Choose Us? 

We work with you to come up with the very best solutions for your Project!

01

Reputation. 

Trust is important in any relationship, but especially when it is a relationship between you and the contractor responsible for completing your home renovation or multi-million dollar commercial building project. At Platinum, we pride ourselves on building lifelong relationships with our clients. We always say that one of our most considerable achievements is to be able to state most of Platinum’s residential and commercial projects derive from client referrals. Referrals from clients we have built trusting relationships with. Platinum has built and maintained our reputation on honesty, always doing right by others and withholding the same moral and ethical standings through our business that we strive to hold in our personal lives.

02

Experience.

Platinum has had the opportunity to venture into many aspects of the restoration, construction and flooring fields. We feel with the vast array of services provided and experienced technicians, project managers and contractors at our disposal Platinum is uniquely different in that we provide an all-inclusive service catalog. When it comes to restoration or reconstruction it is our top priority that you are treated with the attention you deserve, while efficiently and accurately restoring your property to a pristine state. No matter how large your problems are rest assured Platinum Service Group has assuredly seen and conquered worse.

03

Education. 

Platinum Service Group is certified by the IICRC (Institute of Inspection, Cleaning, & Restoration Certification). The IICRC is the world’s most recognized body of certification for water restoration. Platinum holds certifications in mold and asbestos remediation as well. Never use a contractor that is not certified. Platinum only collaborates with licensed electricians, plumbers, and HVAC contractors. All contractors are hand-picked for their reliability, expertise, and the relationship Platinum has built regarding their ability to operate safely and responsibly in and around our client’s property.

04

Systems.

Platinum Service Group is committed to first class customer service. You will be treated with the utmost respect. We offer the most advanced restoration technology on the market. From restoration to complete reconstruction, we at Platinum Service Group are ready and prepared to be your all in one complete restoration and construction service provider.

05

Safety.

In 2013 Platinum instituted a mandatory Contractor Environmental, Health and Safety Handbook. Platinum Service Group is committed to comply with all applicable environmental, health and safety regulatory requirements at all job site locations. This includes compliance with all federal, state and local laws, statutes, regulations, ordinances and permits relating to the prevention, abatement and elimination of pollution or protection of the environment, and relating to the protection of worker health and safety. We require the same commitment to compliance from our Contractors.
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